Trinity Metro launches A Better Connection

(FORT WORTH, TX – Aug. 3, 2020) – Trinity Metro is redesigning its bus network to create A Better Connection and needs your help.

Today marks the beginning of improvements for transit in Fort Worth and Tarrant County. Trinity Metro is designing a modern, transformative bus network and is launching a survey to learn what customers would like to see. The system redesign, known as A Better Connection, is intended to make substantial improvements by reviewing the entire network and focusing on five key topics that include system priorities, waiting vs. walking, and preferences on downtown vs. other destinations. Through an online survey, Trinity Metro will gather information that will directly impact priorities and system changes.

“Gathering this information will help guide our decisions about adding and aligning services by considering the best choices for our bus network,” said Wayne Gensler, vice president and COO of bus and paratransit. “We are working closely with the City of Fort Worth on this initiative and we are hoping to get input from both current riders and future passengers.”

To help frame the discussion, the agency has developed five key areas: System Priorities, Waiting or Walking?, How Can We Serve You at a Local Level?, Downtown or Other Destination and Peak or Off-Peak. Trinity Metro wants to hear what you think are the best options.

How to participate

• Go online to learn more about this initiative and click on the “Take Survey” button.

• Talk with an ENVOY team member who will be conducting surveys on board vehicles.

• Visit Fort Worth Central Station to fill out a comment card and drop it in the designated box.

• Listen to a Facebook Live in Spanish at 6:30-7:30 p.m. Wednesday, Aug. 19, or one in English at 12-1 p.m. Wednesday, Aug. 26.

Timeline

• January-July 2020: Analyze and document Trinity Metro’s current transit network

• July-September 2020: Define goals

• September-November 2020: Develop system alternatives

• November 2020-February 2021: Draft plan

• March 2021: Final plan

• Fall 2021: Implement route changes

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.